Profile
Born in Panorama City, California and having lived in Seattle for a length of time, I now balance time between San Diego and San Luis Obispo California.
Experience
Customer Support Engineer, SugarCRM Inc., ✜ 2007 - 2008
Provide technical support to customers deploying server software, customized implementations as well as providing coding support for added feature/functional extensibility.
Director of Technologies, urbanINFLUENCE Design Studio, ✜ 2005 - 2007
Define architecture of custom enterprise level web application that are customer/industry specific. This includes POS/Inventory and CRM applications built in a server/client model. Manage the development team to adhere to customer needs and product specification. Ensure standards of coding practices and quality of the code base during the development and product life-cycle.
Software Design Engineer/Program Manager, Microsoft Corp. ✜ 2000-2004
Manage developers in team efforts to build code for specific features and/or products in adherence to specifications. Provide pro-active feedback and contributions to the product to ensure longevity and acceptance. Establish cost estimates and distribution of responsibilities in order to meet development cycle timelines. Write development implementation and SDK's for each product and/or feature. Interact with customers to establish needs and requirements for current and future products. Design and build specification to address known and interpreted needs for a product. Coordinate and manage the test and development teams to ensure standards adherence. Determine team time-lines, product/ project cost estimates, and project status reporting to senior management.
Software Design Engineer, GUIware (Microsoft Corp.) ✜ 1998-2000
Internal application development for tools to be used to monitor and evaluate performance issues around the windows consumer products. Spearhead collaborations with test and program management to tie in the tools to ensure customer needs were met.
Software Test Engineer, Volt Inc. (Microsoft Corp.) ✜ 1997-1998
Define and implement test plans based on automated and manual test processes. Work with development and program management to insure product quality and objectives are achieved.
Education
Cuesta College, San Luis Obispo, CA. — Computer Science studies with emphasis on programming (Pascal, ADA, & HP1000 Main Frame) with a minor study in Computer Micro-Electronics Engineering
Systems:
Unix, OS X, Windows (ALL)
SQL: MySQL, Microsoft SQL Server
Email: Microsoft Exchange Server, Qmail, MCIS
Web: Apache, Microsoft IIS
Routers/Switches: Cisco
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